Education/Certs
Skills
Expirence
AI Search Engine Optimization & Quality Control
Quality Control: Ensure high-quality content and user experiences across digital platforms.
Data Analysis: Analyze large datasets to make data-driven decisions and identify trends.
Collaboration: Work cross-functionally with teams, fostering effective communication and teamwork.
Adaptability: Thrive in a fast-paced environment by staying updated on industry trends and adapting to evolving technologies.
Problem Solving: Identify and resolve technical issues related to website performance and SEO.
Transferable Skills: Skills in data analysis, attention to detail, teamwork, adaptability, and problem-solving that are directly applicable to IT roles.
Communication
Problem-Solving
Attention to Detail
Adaptability
Teamwork
Customer Service
Time Management
Troubleshooting
Hardware Knowledge
Operating Systems
Networking
Programming/Scripting
IT Tools
Cybersecurity
B.S. in Computer Science
Google IT Support Professional Certificate
Wilmington University
Technical Support Fundamentals
Bits and Bytes of Computer Networking
Operating Systems: Becoming a Power User
System Administrator and IT Infrastructure
IT Security: Defense Against the Digital Dark Arts